Anomaly Group
In this blog post, you can discover some frequently asked questions from schools that already have our digital noticeboards. If you enjoy this blog post, we encourage you to share it around your existing social media channels.

Are there any tutorials for the Anomaly service?
Whilst there are no tutorials regarding our Anomaly screens, we have begun developing a YouTube channel which is catered towards the filming and editing side of the Anomaly service. Our YouTube channel will take a look at Anomaly Film which is a portable green screen studio designed for schools. Each video explores a different issue that schools may face whilst using the system as well as offering an appropriate solution to that problem. In addition to taking a look at our YouTube videos, we have plenty of resources on the Anomaly blog which should help tackle any minor issues or schools may face.

What support is involved with Anomaly?
This is one of our more frequently asked questions. One of the main things we pride ourselves on at Anomaly is our ability to offer first class customer support. At our Salford office, we have an experienced team who regularly check up with our schools to ensure that they are making use out of their Anomaly equipment. If you’re ever struggling with the service you’re receiving or you’d just like a general chat, give us a call as soon as possible.

How can I use my Anomaly Film kit?
We understand that it may be hard to keep up to date with trends and news. With that in mind, we also understand how hard it can be to keep inspired when using our kit. To combat this we have various amounts of resources to help you keep inspired. Combining both our blog and YouTube channel you’ll never be struggling for content again.

If you would like to incorporate any Anomaly technology into your school or find out more about our vast range of services in the education sector please do not hesitate to call us on 0844 579 0880 or alternatively you can email us on the usual address info@anomalygroup.co.uk
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At Anomaly we’re proud to say that customer service is one area that we take great pride in. In this blog post we’ll be introducing you to the Anomaly help desk team and covering some frequently asked questions and hopefully providing you with some useful information. With vast amounts of experience the Anomaly help desk is made up of a team of 3 and is based at our headquarters in Manchester, UK. Team members include, Sam, Louis and Adam, all 3 of which coming from different technical backgrounds which in total make up the Anomaly help desk team. They’ve been very busy since the birth of Anomaly, offering a problem free service to make sure that any report any of our schools make is dealt with in a calm and professional manner. Here are some common problems and FAQs that the team hears on the help desk: Logging on issue  – Check that the URL is correct in the format, IP/schoolweb/public, otherwise it will bring up an error message. No signal/input 25 – This usually means that the screen is on the wrong input. Use the input/source button on the remote and select the PC input. Unable to upload – Press the compatibility icon on Internet Explorer address bar and it will highlight blue, now you should be able to upload. Regardless if you’re facing a technical problem or you just want a quick chat about Anomaly’s services please don’t be hesitate to call us on 0844 579 0880, alternatively you can email us at info@anomalygroup.co.uk Twitter | Facebook
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